Terms & Conditions

By using this website, all users accept to be bound by the terms and conditions set out below. If you do not agree to follow these, please refrain from using this website.

REGISTERED ADDRESS

Tooka Ltd  
Registration Number: 10905709
VAT Number: 398 4462 43
Registered Office: Tooka Ltd, Unit D, Green Barn West Down Farm, Corton Denham, Sherborne, Dorset, United Kingdom, DT9 4LG

 

GENERAL

We reserve the right to amend or modify these terms and conditions at any time and your continued use of this website following any such amendment will demonstrate your acceptance to be bound by the modified terms and conditions. It is your responsibility to check this website from time to time to review the current terms and conditions.

Throughout the site, any use of the terms “we,” “us”, “I”, “our” refer to Tooka Ltd.

 

DESCRIPTION OF GOODS AND MEASUREMENTS

Detailed attention has been given to ensure the product description and measurements listed on this website are correct and accurate. However, though the colours displayed are of a very close representation, slight variations of the product may occur and the actual colours you see will depend on your computer equipment. Measurements given are approximate and fall within a 3cm tolerance. Each piece is hand made and quality is checked once finished. Due to the hand crafted nature, no two pieces are the same and slight variations may occur, this is part of their uniqueness and should not be considered a fault.

 

CONTRACT

We reserve the right to amend prices at any time. You must pay at the time of your order. Once payment has been received by us, we will confirm that your order has been accepted by sending an email to you at the email address provided. Available goods will then be sent out 1-7 days after purchase. The advertising of products on our website is not an offer to sell and we shall be under no obligation to supply the products ordered through this website. By placing an order, you are offering to purchase the products from us. If products are shown on the site but are unavailable or incorrectly priced or otherwise incorrectly described, we are not obliged to sell you those goods.

 

PURCHASE

All stated prices are inclusive of VAT and in GBP. All stated delivery times include packaging and warehouse fulfillment. If the items are not in stock we will let you know as soon as possible. All goods are sold subject to availability. Once we receive your order we will email acknowledgment of that order to you. Please note this does not mean we have accepted your order. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the Item has been, or will be, dispatched (Order Confirmation). The contract between us (Contract) will only be formed when we send you the Order Confirmation. Save this email in order to facilitate any contact with customer service. The order confirmation (receipt) also serves as a guarantee of proof of purchase. Once we have received your payment, we will endeavour to send your order 1- 7 days after taking payment. This will be sent via Royal Mail or other delivery service. We accept credit and debit card payments. We do not keep a record of your credit or debit cards details. Please note that if a technical fault results in an inaccurate price being shown Tooka Ltd is not required to honour this price.

 

DELIVERY

We will deliver the goods to the address you specify for delivery in your order. It is important that this address is accurate. We cannot accept any liability for any loss or damage to the goods once they have been despatched in accordance with your delivery instructions. We will aim to deliver the goods by the date quoted for delivery but delivery times are not guaranteed. In any event, we will aim to deliver your goods within 30 days from the day after the day we received your order. If delivery is delayed beyond this time, we will contact you and either agree a mutually acceptable alternative date, or offer you a full refund.

You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.

 

USE OF THIS WEBSITE

You agree that you are personally responsible for using this website and ensure that your access to this website is not illegal or prohibited by laws which apply to you. If we discover that you are or have been engaged in prohibited activities, disrespectful towards other users or in violation of any of the terms and conditions we reserve the right to deny you access to this website on a temporary or permanent basis.

 

INTELLECTUAL PROPERTY

This website and its content is copyright of Tooka Ltd. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited.

You are authorised to print or download to a local hard disk extracts for your personal and non-commercial use only and you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

You are not authorised, except with our express written permission, to distribute or commercially exploit any of the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

 

LIMITATION OF LIABILITY

Your use of this website is at your own risk. Tooka Ltd will not be held responsible for any special or consequential damages, personal injury or expense of any nature that result from the use of, or the inability to use, the materials on the website, including damages caused by viruses or any incorrectness or incompleteness of the information on the website, or the performance of the products, even if we have been advised of the possibility of any such damages.

Except in relation to our contractual obligations to supply goods following acceptance of orders placed on our website, neither we nor any of our directors, employees, suppliers or other affiliates will be liable in contract, tort, negligence or otherwise for any loss or damage as a result of your use of this website.

You agree to fully indemnify us, our directors, employees, suppliers and/or other representatives from and against all liabilities against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the conditions by you or any other liabilities arising out of your use of this website. We reserve the right to terminate your use of this website immediately if we believe that you are in breach of these terms and conditions.

 

DISCLAIMER

This website and its content are provided ‘as is’ and except to the extent required by law, without any warranties of any kind, whether express or implied, including but not limited to, implied warranties of acceptable quality, fitness for a particular purpose and non-infringement, to the fullest extent permitted by law. The information on the website is for general information purposes only and does not constitute as advice. We do not represent or warrant that the functions contained in this website will be uninterrupted or error free.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

We reserve the right at any time to change, suspend or discontinue without notice, any aspect or feature of this website.

 

EXTERNAL LINKS

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website. We have no responsibility for the content of the linked website. You use the information and links at your own risk.

 

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Our payment service providers are PayPal and Stripe.

In addition, you know that your session is in a secure encrypted environment when you see https:// in the web address, and/or when you see the locked padlock symbol alongside the URL.

So when buying through our site, you can be sure that you are completely protected.

We have no control over the contents of PayPal’s website or resources, and accept no responsibility or liability for any loss or damage that may arise from your use of PayPal’s website.

 

WAIVER

No waiver by use shall be construed as a waiver of any proceeding or succeeding breach of any provision. 

 

JURISDICTION

These terms and conditions, this website and any subsequent contract entered into as a result of using this website are governed by and construed in accordance with English Law and as such, all parties will be subject to the exclusive jurisdiction of the courts of England and Wales.